At ibuildsite, we provide digital products and services delivered electronically via email. This Shipping and Delivery Policy outlines the terms and conditions regarding the delivery of our products and services.
1. Delivery Method
- All products and services purchased or requested through ibuildsite will be delivered digitally to the email address provided by the customer at the time of purchase or lead submission.
- We do not provide any physical shipping or delivery of products.
2. Delivery Timeframe
- Upon successful purchase or request, the digital product or service will typically be delivered to your email within 24-48 hours.
- In the case of delays due to unforeseen circumstances, we will notify you via email with an updated delivery timeframe.
3. Accuracy of Information
- It is the responsibility of the customer to ensure that the email address provided at the time of purchase or request is correct and accessible.
- ibuildsite is not responsible for failed deliveries due to incorrect or outdated email addresses.
4. Non-Receipt of Delivery
- If you have not received your digital product or service within the specified timeframe, please check your spam or junk email folders.
- If you still cannot locate the delivery, please contact us at info@ibuildsite.com for assistance. We will promptly resend the product or service to the correct email address.
5. Download and Access Issues
- If you encounter any issues with downloading or accessing your digital product or service, please contact us at info@ibuildsite.com. We will provide support to resolve the issue as quickly as possible.
6. No Shipping Fees
- As all our products and services are delivered digitally, there are no shipping fees associated with your purchase or request.
7. Changes to the Policy
- ibuildsite reserves the right to modify this Shipping and Delivery Policy at any time. Changes will be posted on this page with an updated effective date.
8. Contact Us
- If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at info@ibuildsite.com